Regional Sales Engineer

Summary

Purpose of role

The Regional Sales Engineer is an experienced sales professional that works to develop new and existing relationships and expand sales revenue within a targeted geographic area. The focus will be on developing a pipeline with a mixture of new and existing consultants and contractors, to deliver bespoke customer-driven solutions with a focus on the Education, Healthcare, Service and Leisure sectors.

Due to continued company growth, there are Regional Sales Engineer opportunities covering the following areas: Yorkshire & North-East England, West Midlands and London East.

Salary

£43,466 - £60,852 dep on experience and location.

Description

Roles and responsibilities

Responsibilities will include prospecting new business development; maintaining relationships with key accounts; negotiate customer contracts and monitor competitor activity within accounts; achieve assigned sales KPIs & sales targets; act as a primary connection between customers and VES; engage within the internal network and collaborate with VES experts.

• Developing existing customers - Grow accounts already interacting with VES and use account planning as a way of understanding where any gaps are and what actions can be taken to further develop the user experience.
• Prospecting new business - Establish, develop, and maintain positive business and customer relationships - Increase market share of VES with new Mechanical consultants and M+E Contractors, within their regional area.
• Stakeholder collaboration - Take ownership and involve the company personnel, including support, service, sales, and management resources, to meet account performance objectives and customer’s expectations.
• Customer excellence - Provide the highest level of service with customer needs coming first at all stages of their journey with a clear understanding of their requirements and how VES can overcome their challenges.
• Customer Journey - Offer a personalised and problem-free customer journey which provides excellence at every point of their experience, so their expectations are always exceeded. Here, the relevant technical and commercial information is always captured accurately, and a proactive approach is always taken once the customer has received their quotation to further satisfy their needs.
• Negotiation and objection handling - Gaining customer commitment by handling any objections and overcoming any issues, so that they choose to place the order with VES over our competitors.
• Repeat business - Drive repeat business and customer retention to create long-lasting profitable relationships.
• Sales key performance indicators - Agreed number of visits per week to customer base. Maintain and grow sales pipeline. Achieve Sales Revenue Targets. Develop & Maintain Customer relationships. Utilise CRM as a Sales Tool.
• Market and competitor knowledge - Develop an understanding of the market within the geographic area and act provide a regional account plan once a quarter to the Head of Sales.
• Technical Expertise – Enhance technical understanding through building experience and knowledge of VES solutions and HVAC industry, becoming an expert in ventilation to support customer demands.

   

  Company Communication and IT Requirements

• To provide regular and consistent updates on company CRM software in line with company expectations.
  • Regular updates and notes on all live projects including current activities around highlighting future tasks.
  • All appointments to be loaded against relevant opportunities or contacts within accounts.
  • All information relating to estimated close dates, project values and other relevant sales data is up to date and as accurate as possible.
• To capably use company IT equipment to access, utilise, and respond to live published data and instructions given by line managers / directors

This specification is not an exhaustive list of duties; you will be expected to carry out different tasks as necessitated by your changing role within the Organisation and the overall Business objectives of the Organisation.

If you would like to apply for this position, then please send a covering letter outlining clearly why you think you will be suitable for this position and attaching your CV to the HR and Talent team hrandtalent@ves.co.uk